Refund & Cancellation Policy

Last updated: 13 July 2026

1. Cancellation

You can cancel your subscription at any time. Cancelling stops future renewal — it does not retroactively refund the current billing period unless you qualify under Section 2 below. Since TuneMyWealth subscriptions currently do not auto-renew, "cancellation" mainly means simply not renewing when your plan expires; you can also request account deactivation at any time via Contact.

2. Refund eligibility

Refunds are considered on a case-by-case basis when:

• The request is made within the refund window above, and
• You have not substantially used the paid features (e.g. extensive PnL journal entries, watchlist activity, or extended dashboard usage during the period)
• There was a duplicate or erroneous charge
• A technical failure on our end prevented you from accessing the service you paid for

Refunds are not provided for:

• Change of mind after substantial use of the Platform
• Dissatisfaction with market outcomes or trading results — the Platform provides data and analysis, not guaranteed outcomes (see Risk Disclosure)
• Coupon-discounted or promotional plans, unless otherwise stated at checkout
• Partial refunds for early cancellation after the refund window has passed

3. How to request a refund

Email [support@yourdomain.com] with your registered email address and order/transaction ID. We aim to respond within [3] business days.

4. Processing time

Approved refunds are processed back to your original payment method via Razorpay within [5–7] business days of approval. Actual credit to your account depends on your bank/card issuer's processing time.

5. What happens to your access

If a refund is approved, your subscription access is revoked at the time the refund is processed. Your PnL journal and other personal data remain available if you choose to keep a free account, subject to our Privacy Policy.

6. Contact

Questions about billing, cancellations, or refunds — reach us via Contact.